Privacy Policy Guidance

In accordance with the provisions of the Organic Law 15/1999, of December 13, of Protection of Personal Data (LOPD) and its development regulations, the person in charge of the website, TVTECH, SL, domiciled in c / Suero de Quiñones 38 2nd Right. 28002 Madrid, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website:, that they facilitate, or will provide their personal data, that these will be incorporated into a file that is duly registered, in the Spanish Agency of Data Protection.

User agreement

By marking the corresponding boxes, in the forms provided on the website for the collection of data, users expressly and freely and unequivocally accept that their personal data are treated with the purposes and destinations indicated in the same forms and that they will be detailed below.


The data that is provided through the portal, will be used for the following purposes:

- Manage the registration of a product with the purpose of activating its guarantee.

- Make orders, enable the payment and shipping of products purchased through the website.

- Resolve doubts and / or queries that may arise through the portal.

- Make repair requests.

- Receive communications regarding products, news, promotions.


All data requested through the website, and indicated as such, are mandatory, as they are necessary for the provision of an optimal service to the user.

In case all the data are not provided, the provider does not guarantee the provision of the services requested.

The user will be solely responsible for the accuracy and updating of the information provided through the different forms of the website.

Communication of data to third parties

Your personal data will not be transferred to third parties, unless the aforementioned communication is necessary to respond to the requirements that you have raised.

Whenever any type of transfer of personal data was to take place, other than those previously indicated, prior consent would be requested, informed, and unequivocal by the holders.

Exercise of ARCO rights

The provider guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms provided in the current legislation. Therefore, in accordance with the provisions of the LOPD, you can exercise your rights by sending an express request, along with a copy of your ID, to TVTECH SL, by email or in writing, in the following address: TVTECH SL (Dept. Customer Service) calle Suero de Quiñones 38 2nd right, 28002 Madrid.


In the same way, the provider, in accordance with the provisions of Royal Decree 1720/2007, of December 21, which approves the Development Regulation of the L.O. 15/1999, indicates that it has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it deals with, as well as to prevent its loss, alteration and / or access by unauthorized third parties.


It is expressly forbidden to minors under 18 years of age to provide any information through this website, without the consent and supervision of their parents or legal guardians.

If the provider had news about the violation of the aforementioned prohibition, it will proceed to the elimination of any data associated with the user in question.